CHRISTMAS BOOKING POLICY

Groups of 20+ booking over the Christmas period during peak times must pre-order food from the Christmas offerings. Food orders must be equivalent to a minimum of one serve per person booked. Groups of 20+ during off-peak times may be required to provide a pre-order that needs to be approved by management.

CANCELLATION POLICY

Deposits for bookings cancelled 14 days or more out from the booking will receive a full refund.

Should BrewDog receive cancellation of a booking within 14 days of the confirmed booking time, the full deposit will be withheld.

SEATING REQUESTS

All seating requests will be taken into consideration; however are not guaranteed.

Please ensure all guests are aware of the booking name to avoid delays upon arrival.

DRINKS PACKAGE

Drinks package is available for groups of 10+ and must be pre-booked. Drinks packages will commence at the confirmation time of the reservation. Wristbands will be provided specifically for the correct number of pre-booked guests and will include the start and end time of the package. Tampered wristbands will not be accepted. Patrons may be required to remove wristbands at the conclusion of their package.

Drinks will be served one per person:

• Beer - schooner (400ml)
• Wine - 150ml
• Soft drinks - 300ml (high balls)
• Add on spirits - 30ml spirit + mixer

Listed beverages are subject to availability. Management will notify the host of a substitute where necessary and indicate when the group is entering the final 15 minutes of their package.

BAR TABS

A card that can be used for full payment at the conclusion of your booking must be provided in order to set up a bar tab.

Wristbands will be provided, and the host must confirm in writing which bar tab ruling they will be applying. Whilst staff will do their best to limit the group to these beverage options, it is ultimately the responsibility of the customers and/or host to stick to these rules. Full payment must be made at the conclusion of the tab.

RESPONSIBLE SERVICE OF ALCOHOL

By law, management reserves the right to cease serving alcohol to patrons and ask any unruly guests to leave the premises.

DEPOSITS

A $250.00 deposit (which is applied to the final balance) is required to confirm a reservation during the Christmas period for both off-peak and on-peak bookings of 20+.

Final numbers, pre-order packages, and full payment are due 14 days before the event.

If you fail to provide us with your pre-order by the deadline, we reserve the right to cancel your booking and terminate the contract with immediate effect. Refund of your deposit will be at the venue manager's sole discretion.

CONTRACTS

Contracts will be signed at least 4 weeks before the reservation date. The contract will be used to confirm all details, including but not limited to food, drinks and chosen space.

EARLY ACCESS AND DECORATIONS

Any early access to tables/spaces must be approved by management prior to the booking. There is no guarantee that the space will be available to customers before the booked time. Decorations that do not interfere with other guests are allowed. All decorations must be taken off-site at the conclusion of the booking by the customer

CLIENT RESPONSIBILITIES

All guests are responsible for any property bought with them, including but not limited to: cakes, decorations and personal belongings. The customer is financially liable for any damages sustained or loss incurred to the property.

VENUE CLOSURE

In the unlikely event that the venue needs to close due to events such as COVID or natural disasters, the customer will be notified and refunded prior payments in full. In this case, the reservations team will be in contact with the customer immediately.

DOGS

Dogs can only be accommodated outside due to council restrictions. A note must be made if there is a dog accompanying a reservation. If a table change is made to the indoor space due to weather or allocation changes, then the owner must be aware that the dog will not be allowed to move inside. All dogs must be on a leash.

OFFERS

Please note that our bars and taprooms do not match online store discounted pricing unless otherwise stated on the website or in-store.